This manual provides guidelines and training for police officers in engaging with people from all ethnicities and in building trusting relationships with the public. Download the guide from the COPS office here. [1]

From the guide: Police Perspectives: Building Trust in a Diverse Nation - No. 1. How to Increase Cultural Understanding  

Recognizing the vital importance of trust to community cooperation, public safety, and national security, the Vera Institute worked with the Office of Community Oriented Policing Services to research and write this three-part series, which provides practical, field-informed guidance for creating positive, productive relations with all members of our multi-racial, multi-ethnic American population. To engage with their communities, law enforcement must understand their needs and concerns. This guide explores the history of law enforcement's relations with African Americans and offers strategies for overcoming past mistakes, building trusting relationships, and using mediation and other means for increasing dialogue and reducing tension after contentious incidents. 

Download the guide: Police Perspectives: Building Trust in a Diverse Nation. [2]